Castillo Real Estate Group
Last Updated: June 2025
1. Introduction
Castillo Real Estate Group ("Company," "we," "us," or "our"), operated by Ulyses Castillo, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our real estate services in Arizona.
2. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
Full name
Email address
Phone number
Mailing address
Property preferences and budget
Any other information you voluntarily provide through our contact forms or communications
Information collected automatically:
IP address
Browser type and version
Pages visited and time spent on our website
Referring website or source
Device type and operating system
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide real estate services
Schedule appointments and property showings
Send property listings and market updates relevant to your search
Communicate with you about your transaction
Improve our website and services
Comply with legal obligations
4. Text Message Communications
By providing your phone number, you consent to receive text messages from Castillo Real Estate Group related to your real estate search or transaction. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Licensed real estate professionals involved in your transaction
Title companies, lenders, and escrow services as necessary to complete your transaction
Service providers who assist us in operating our website and business, under strict confidentiality agreements
Law enforcement or government agencies when required by law
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may disable cookies through your browser settings, though this may affect certain features of our website.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
8. Third Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted to our website with an updated effective date. Continued use of our website or services following any update constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Castillo Real Estate Group Ulyses Castillo Arizona, United States [email protected] 602-575-7028